Shipping & Delivery
Thank you for choosing Emperor Foods Goa for your culinary delights. We are committed to providing you with a seamless shopping experience, including reliable shipping and prompt delivery of your orders. Please review the following information regarding our shipping and delivery policies.
1. Shipping Methods
We offer the following shipping methods to cater to your preferences and requirements:
Standard Shipping: Our standard shipping option delivers your order within the specified timeframe, typically within 3-5 business days for domestic orders and 7-14 business days for international orders.
Expedited Shipping: For customers who need their orders expedited, we offer expedited shipping services at an additional cost. Expedited shipping delivers your order within 1-3 business days for domestic orders and 5-7 business days for international orders.
2. Shipping Charges
Shipping charges are calculated based on various factors, including the shipping method selected, the destination address, and the weight and dimensions of the package. Shipping charges will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
3. Order Processing Time
Please note that orders are typically processed and shipped within 1-2 business days of receipt, excluding weekends and holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
4. International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply upon importation of the goods into your country. These additional charges are the responsibility of the customer and are not included in the shipping charges paid at checkout. We recommend consulting your local customs office for more information regarding import regulations and fees.
5. Delivery Tracking
To track the status of your delivery, you can use the tracking information provided in your shipping confirmation email. Simply enter the tracking number on our website or the carrier’s website to view the real-time status and estimated delivery date of your package.
6. Delivery Address
Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Delivery Exceptions
While we strive to deliver your orders within the estimated timeframe, please note that unforeseen circumstances such as natural disasters, inclement weather, or carrier delays may impact delivery schedules. We appreciate your patience and understanding in such situations.
8. Contact Information
If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to contact our customer service team for assistance:
- Email: contact@efgmarket.com
- Phone: +91 9822141822
9. Policy Updates
We reserve the right to update or modify our shipping and delivery policies at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review the shipping and delivery policies periodically for updates.
Thank you for choosing Emperor Foods Goa. We appreciate your trust in us, and we are committed to ensuring your satisfaction with every aspect of your shopping experience.